Returns/Exchanges

If for any reason you are not entirely satisfied with your order you may request a return for an exchange or refund within 7 days of receipt of the order providing;

  • All original tags are still attached
  • Remains in unused/unworn condition
  • Free of any dirt, marks or odour and in resalable condition
  • Returned with any original bags or garment packaging

We will not be held responsible for any return costs or charges unless otherwise agreed.

If you wish to exchange and your item we will be process and re despatched on the same day as the return is received providing goods are in stock at the time of receipt. If the replacement is unavailable we will refund you via your original payment method.

All items are to be returned to:
The Hives
Unit 7/8
Mosley Road
Trafford Park
Manchester
M17 1HQ

We will usually refund the purchase price of the minus the delivery charge except in cases where the order was cancelled under the UK Distance Selling Regulations or the entire order was faulty.

*Please note
It is very important that when returning an item we can identify the return to enable us to process it, this means you MUST provide:
Your name
Address
Reference/order number
Note to lets us know whether you want a refund or an exchange.

Without these details we will not be able to process the return.